About a year ago, I had made up my mind to attend the Olympics in London, knowing fully well that I was going to witness a great sporting spectacle. But I had little idea then what an amazing retail experience it would turn out to be as well!
Food has always been one of the largest segments of retail. As much as 42% of the Indian retail industry is dedicated to food. It
One of the better known hypermarkets is aggressively advertising its new partnership with a loyalty programme. It’s also offering bonus rewards. It seems a very
A dear friend and well-wisher, Gita Vir, was crossing the road outside her home when she was killed in a freak accident. Gita was a
Replicating similar experiences to shoppers over the Internet, however, remains a tough challenge for players Last weekend, I was in Mahabaleshwar, and on the way
Shopping has never been more exciting than it is now for the modern Indian consumer. There is a lot more to shop for, a larger
Over the weekend, I decided to visit a few stores of different formats, looking for situations that could put me off shopping or even make
I learned the most valuable lessons in retail by spending time in stores. A great way to enhance that learning is by attending conferences. I
Most modern retailers rely on simple logic to measure their success: if sales are up, business must be doing well. What they don’t consider is,
I am a big advocate of FDI and feel that the impact of FDI in India will be much larger than just benefiting farmers or
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