P Kashyap is also one of the badminton star supported by Olympic Gold Quest and he is seriously eyeing an Olympic medal.
Mary Kom’s come back to the ring
Her selection for Asian Games at Incheon is a clear reflection that she is getting back on track.
My journey with cricket – 1969
I enjoyed my learning’s through the era of Indian spin quateret of Bishan, Prasanna, Chandra & Venkat and the advent of short leg & silly point fielding by Eknath Solkar
Courteous staff can make shoppers stick around
Two weeks ago, a friend of mine in the consulting business invited me to attend an event on customer experience. His company was presenting its
Olympics eye-opener for retail practices
About a year ago, I had made up my mind to attend the Olympics in London, knowing fully well that I was going to witness a great sporting spectacle. But I had little idea then what an amazing retail experience it would turn out to be as well!
Brick & mortar to click & mortar: Convenience steers sales
Food has always been one of the largest segments of retail. As much as 42% of the Indian retail industry is dedicated to food. It
Add a dash of tech to retail loyalty
One of the better known hypermarkets is aggressively advertising its new partnership with a loyalty programme. It’s also offering bonus rewards. It seems a very
When will we learn to drive properly?
A dear friend and well-wisher, Gita Vir, was crossing the road outside her home when she was killed in a freak accident. Gita was a
A personal touch to retail can work wonders for sales
Replicating similar experiences to shoppers over the Internet, however, remains a tough challenge for players Last weekend, I was in Mahabaleshwar, and on the way
Mastering new channels for enhanced shopping experiences
Shopping has never been more exciting than it is now for the modern Indian consumer. There is a lot more to shop for, a larger
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